16x25x5 - Carrier FILXXCAR-0016 Air Filter Replacements

Recently received an order where the box and one of the filters was damaged. I reached out to them and customer service quickly responded. They were so sorry for the inconvenience. I was told to disregard the damaged filters and they submitted a full reshipment of the order. I only notified them to make them aware and prevent future shipment issues. I did not ask them and certainly did not expect a complete reshipment of the order. Thanks again for your wonderful service.

Fast shipping

Quality product and easy to order. My filters were delivered within days, and with the subscription option, I don't have to worry about setting reminders to order my filters or change them. Great business.

Very good experience. Everything from getting the right filter to receiving them was outstanding.

all good!

It was nice easy and fast to order.

Easy to use, received order in a timely manner.

Great product and at a price you can afford!

Received filter quick and was an easy process from start to finish

The correct size and less expensive than purchasing from furnace installer. Could use access holes for easier removal, as the filter fits so snugly.

I've been looking for filters that fit my furnace for years and this is the first time they have been perfect. Also the price was ok and delivery was very fast. I will definitely buy again from Filter Buy.

Quick delivery, good pricing, but one filter was damaged on the end and bent

Excellent product

thank you! so glad I found you and it was so quick and easy to get the filters I needed.

Great Customer Service

Good filter

Glad I found your website. Could not find filters in local store. Fast & efficient service with great prices. Thanks

Very good service. Good buy

Great product - Super Quick Shipping!!

I submitted my review about 3 hours ago!

prompt delivery, perfect fit

Not a heck of a lot to say, but I now regularly buy from this company. Prices are good and shipping is prompt and well packaged. Thanks!

Very satisfied

This company is amazing. I had to contact customer service and they were top notch. I'm a realtor who now tells my customers to set up automatic shipments from Filterbuy

My initial shipment of four filters arrived damaged. I emailed customer service and explained the situation. They immediately emailed me back indicating that they would send a new shipment to me at no charge. The new undamaged filters arrived today. Nice job.

Fantastic customer service. This is all about attention to detail and customer retention. Traits missing in most online businesses today. I ordered two 16X25X5 that arrived, from UPS, with the top of the box completely "caved in." As if a two ton press had been dropped on the center of the box. Obviously, both filters were also damaged, but, in my estimation, not beyond use with a little wiggle here and a wiggle there. Maybe more than just a "little" wiggle. Regardless, I notified FilterBuy to alert them, with photos attached, of the damage and that I should be able to use them. Hoping in the future they would place "fragile" sticks on the box so UPS wouldn't use them as truck bumpers in the future. Next, I receive a note they are replacing the damaged filters. Wow! talk about knowing that the hardest thing in a competitive business environment is getting back a "lost" customer and the easiest thing to retain his business is keep him happy. Great Job. Kudos to Meagan Yarbrough and team.

While I ordered these to have in stock, this is my second time ordering from AirFilterBuy.com. Both times, the order arrived quickly and was correct. Filters are certainly good quality, and the prices are very competitive. Highly recommend.

great product

Excellent service. Order went through flawlessly. Filters were delivered expediently.

Fast shipping, and product fit perfectly.