16x24x4 MERV 11 Pleated Air Filter

Like the quality of material on the filter.

Good service, good product, good communication

I need to return them-wrong size-my fault

The title tells the story

We have an HVAC that needs filters that we can't just buy from the nearby hardware stores. Having first purchased from Amazon, we were still searching for something that felt better on our wallet. We finally found FilterBuy and the prices were much more reasonable and they had our harder to find size. Best of all would be that their customer service also went above and beyond for me. I accidentally ordered the incorrect size and so I contacted them hoping for an exchange. They almost immediately sent out the right size and didn't even ask me to return the wrong sized ones. So I donated those to the local women's shelter as they have that weird size too! Phew! We haven't had the new filter in very long, so I can't speak to the filter ability just yet, but I don't anticipate it being an issue. My husband has severe allergies and since spring has arrived within the last couple of days, he's fine as long as he's inside. If these didn't filter properly he'd be sneezing indoors.