Shipping & Returns
Free shipping for ALL orders within the continental United States.
We offer free shipping to the continental United States for EVERY order on FilterBuy.com.
At this point, we do not offer rush shipping on any of our orders. We simply are not equipped to offer this service at this point in time and given the cost of the rush shipping relative to the underlying items (air filters are fairly cheap but bulky!) it very rarely makes sense from a consumer perspective to pay for expedited shipping.
Shipping outside of the continental United States
At this time, we only ship to the continental United States. Much like the expedited shipping, it very rarely makes economical sense to ship filters outside of the continental US as the cost to ship the filters internationally (or to Hawaii and Alaska) is prohibitively expensive relative to the cost of the underlying product. However, we do believe that our business model and filter manufacturing process is unique and aim to be expanding internationally in the future – we will certainly keep you posted.
We have a large and growing wholesale filter business. If you order $1000 or more of air filters at a time, visit our wholesale page and submitan application to buy at discounted bulk pricing and save on freight shipping rates.
We stand behind all of our filters. If your item is defective or flawed, and it's been less than 90 days since your purchase, please contact us as soon as possible to schedule a free return and/or exchange. If it's been more than 90 days since your purchase, or your return reason is other than a manufacturer defect, (your return may incur return shipping charges) so please contact us to request a return authorization.