16x20x5 - Electro-Air Air Filter Replacements

I ordered 3 filters for my Bryant furnance. They work just find, have been using them for the last year and a half. Confusing on how the filters are advertised for size, I get a 16 X 20 X 5, the 5 is actually a 4.25, on the filter it says 16 X 20 X 4.5. It would be nice if everyone simply used what the real size is, if it is 4.25, then list it as 4.25. The last ones I had said 16 X 20 X 5, now they say 4.50 and they are really 4.25. Confusing to say the least.

Very easy to find item needed, quick response to order, delivery excellent. Item arrived on time and in excellent condition. Good job

Thanks

very satisfied

Enjoy purchasing from Filter Buy.

Great service!!

I initially purchased the 16x20x4 filter thinking this was what I needed since that was what I was replacing and it was a good price w/ free shipping so I pulled the plug. Quick shipping & free (I'm pleased if you hadn't noticed) Come to find out, FilterBuy's 16x20x4 wasn't the same size as my Honeywell 16x20x4... Sat on the shipment for a week (busy and what not) plus, who likes dealing with returns? With an online company?? Well, I had a great experience using FilterBuy's return/replacement services! Paulo was quick to reply and offer a proper replacement. Yes, I had to go up in size BUT the new filters are a perfect fit (I went with the 16x20x5 FYI) and I didn't have to deal with returning the incorrectly ordered set, thankfully I have a Goodwill just up the street for donation. Win win - glad to do business with FilterBuy so far!

Good quality, prompt delivery

Service was fast and easy.

on time delivery and perfect fit.. Nice to get chanced

easy

Let's face it: a filter is a filter but humans are prone to errors and I made one when I bought my first filter from FilterBuy. The excellent customer service brought me the correct filter immediately and didn't even request that I try to return the one I mistakenly chose. Since then, I call each year, my records are found quickly and my new filters come in a couple of days with no errors, no hassle, and no problems. All companies should be run like this!! Thanks

This was our second order placed with FilterBuy and once again it was handled perfectly by your customer service staff! Thank you

Customer service team are awesome

Your emp was very helpful I am very happy with experience I also recommend your company to our negbor s

It works and fits great. Fair price and will buy again.

Great service, had my filters in few days.

They arrived quickly and fit perfectly, TY

they seem fine

Easy order and quick shipment, fits just right

Excellent Service

I ordered wrong size for my units. They made the exchange very easy. Great value!

Excellent , in every step of the purchase,,, will purchase filters only with Filter Buy,,,

I'm a repeat customer by experience and choice. Poducts, pricing, customer service and shipping time are consistently excellent. I won't waste my time looking elsewhere.

fast ship

Very nice people to work with.

I've been ordering from FilterBuy for a few years since I had by air conditioner/heating installed. Their site is easy to navigate and find the size filter I need. The order always arrives within 2 or 3 days.

The shipping is very good with UPS. I like the filters, I have bought several. But no where on the filter it is Marked Merv 13 or Merv anything. There is no overlay paper on the filters that says what Merv they are, and there is no paper in the shipping box that says what Merv they are. I called the company and asked how do I tell if I received 16x20x5 Merv 13 filters and I was told to count the pleats inside the filter. It would be better if the filters were marked somewhere on them or have an ovelay paper on their plastic wrapping that says what Merv they are.

I called with a number if questions to make sure I got the right fit filter. The lady taking the call was super. HD filters shipped to my daughter in Florida who took to my place and we're installed 2 days after ordering. Great service.

Good fit .. working well so far .. good vaue

I received my product in great condition. The person who took my order was very helpful, knowledgeable and very patient with me. Thank you for great service. Many other companies should take a page from your book. Thanks

:)

great service great product

Great product and great service I will continue using FilterBuy for my hvac filters

Excellent service

Representative: Philip exellent customer service

Good quality filters at a great price.

will give clean air when ac is on

easy, great value, will use again

Just what we needed!

The entire process was super easy. The customer service is right on

From the price to the quick delivery, you couldn’t ask for more. I’m extremely happy that you offer auto delivery...no more worrying about reordering!

Fast friendly service! Competitive price. Thank You. EG

Filter fit same as original service man said he get twice the money if he put in one of his,said this filter same as his.

Ordered and only 2 days later they arrived.

Very satisfied

good

Very good price and arrived in less than a week!

Filters were exactly as anticipated

Apparently Honeywell doesn't make 16x10x4 anymore, which is what I ordered. The 16x20x5 are the same dimensions as the 4 inch ones, so I presume they will work just as well.

Excellent price and variety thank you

Appreciate quick service.

Great

It's the wrong size. How do I return it?

Everything turned out great, and on time!! Jeff P

Very good

Product is just as promised. Thank you for saving me about $100🤑🤑

Excellent buy and fast shipping. Will purchase again.

Just what I ordered

Great service. Received my filters very quickly.

The filters fit and then purchase was timely and satisfactory.

Have just put filter in-so no comment at this time. Since the builder uses it, I assume I will do the same.

Great way to make a job easier and to remember to change filters

The last ones seemed to do the job at a lower price.

Great

Fast delivery & perfect

Received the filters quickly. They were well packed and appear to be well made.

Good customer service. I like the fact that I could sign up for an annual reminder. Also price was much less than buying from our local vendor.Thank you.

shipped 2 one day and 1 three days later

Not a Honeywell brand same size and Merv rating but in a plane unmarked wrapper

The filters fit very well.

Have not used yet but they look good. arrived in good shape. Thank you

excelrent

Very good customer service.

It fit fine, and came in a very timely manner. Seems to be working great. Appreciate the better price and free shipping.

Pricing was good, and delivery was sooner than estimated time of delivery. Appreciated the letter from the ceo and video instructions how to change out filters was very informative.

We found the company and it's service people very helpful and professional. The filters are great and so is the cost.

very pleased with quality and fast service...will definitely purchase filters again when needed...much easier ordering online than trying to locate size I need in local stores.

Best prices anywhere, and especially for the larger filters. I'll continue to buy my filters here from now on.

Perfect fit! Very satisfied with purchase.