Filterbuy 16x20x5 Electro-Air Compatible Air Filter

Easy to order online

Simple enough.

Seems to work Fine

I originally purchased filters that were too small when I inserted it in the track. I called and spoke with one of the kindest, helpful and personable customer service reps I have ever spoken with in my 65 years. She not only assisted me in ordering the correct size for replacement, but I received my new, correct sized filters the next day. Impeccable customer service!!!

Just installed about 3 weeks ago. Everything is good.

Good people. Thanks

Excellent

I wish everyone that I order from was as organized as Filterbuy.

I’ve been using filters from the seller of my home heat pump for years. The Filterbuy filters are the same quality near as I can tell and a perfect fit. I bought three at this time and will continue with them.

The filters were a perfect and the shipping timeliness was exceptional.

Ordered the size that is hard to find apparently and it arrived in the next few days

Satisfied with product except with delivery time frame. Took approx. 1 week and was about ready to contact for order status when finally delivered

Damaged and did not fit

Your service in shipping was very prompt and accurate. The filter is a little too large for the opening in my Carrier air handler, so it crumpled a bit . But it's working out fine. Thank you for a good product at a good price.

Finally found a filter that fit. Thankd

Let be the fast service and auto delivery

Nice

Highly recommend Filterbuy. Efficiency, quallity, price & service all 5 star.

Quality filters

Fast, easy, and a good product.

Happy to have found these filters. I will be purchasing more them in the future.

I ordered the wrong size not realizing that the number on the current filter doesn’t always translate to the correct size. Filterbuy gave me credit immediately.

Price seems a little high

Compatible price and quality filters made this survey easy

Great service. Glad we found you.

I was having difficulty finding the correct size of filter. The staff assisted me several times until I found the appropriate one.

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My initial purchase was for two MRV13 filters, when they arrived I found that MRV 8 filters were shipped instead. Customer Service promptly reordered the MRV 13 filters but, alas, when they arrived I got two MRV 8 filters again. Someone in the shipping Department can not read the proper filter to send.

Very accommodating with exchange of filter size. Process was easy.

wrong size delivered and 2 weeks later still trying to get correct sizw

I’m still waiting for them to be delivered. Will never order from this company again. Your company has my money but I don’t have the product. Very poor service.

Haven't received them yet.

Very good had no problem with the product

I wrongly ordered 16x20x5. I should have ordered 16x25x5. You replaced by 16x25x5 which I appreciate very much. Thank you.

Wrong filter was shipped to me. Spoke with customer service and was issued a refund.

Nell for out to fix Ok

Perfect for my need on replacement size. Quality product and service on shipping.

A Quick service

Good price and perfectly adequate but not the same quality as my original one from Ultravation. Your filter is not quite wide enough so air will escape round the filter. It is also a bit too long so it was a struggle to get the filter drawer end cap on.

Great price super fast shipping Perfect fit Very pleased.

I always get great service from filterbuy

Great product, service is excellent.

Nice filter,perfect fit

Arrived on time and fit properly. Price was good.

great

Easy order, quick delivery and quality filters

🖕🏻

Wrong Merv was shipped so I called and they immediately reshipped the correct filters. And I didn't have to send back the wrong ones. Great customer service ! Will order from Filterbuy again.

It was the right size, and it worked in the furance.

Ok, looks like what I ordered.

The right size, shipped on time, arrived with no damage. Good Job.

Perfect.... Thank You

I ordered 2 filters according to the old one I found on top of our machine, When they arrived I went to put one in, they were the wrong size. My fault not yours. The actual size needed was 16x25x5. I called back Filterbuy and told them the correct size. They sent me 2 new filters at no charge. Thank you Filterbuy...

Construction and packaging great.

Fit perfectly and arrived quickly

Product: Filterbuy furnace filter fits nicely in the box. The actual filter dimensions are slightly smaller than what is advertised, however, that information is disclosed upfront. The corrugated membrane that is the filter is think and has a decent amount of pleats. You'll notice the larger the filter, the larger the pleats and also less pleats - than, say a 2x16x20. Overall the filter installed easily and the build quality appears to be good. Experience: Since the act of changing furnace filters is predictable and frequent, I decided to make life easier on myself and have filters automatically shipped every few months. Setting this up online is simple and quick. Filters appeared on my doorstep within the interval of time that I set. Filterbuy's custom service is outstanding! I had an issue with the auto-shipment feature and sent custom service an email. Within a day, a representative had reached out and had already begun resolving my issue. I had a resolution within 48 hours. I didn't have to worry about sending the filters back (wrong size), instead, the rep encouraged me to donate them. All in all, I am impressed with this company. They provide a quality product at a very reasonable price. The online shopping experience is easy and intuitive. Custom service is responsive and focused on resolving an issues quickly and easily, not requiring customers to jump through hoops! I highly recommend FilterBuy.com

always have good service from filters

Good quality filter. Fast delivery service.

Excellent customer service!

Great service. Received wrong product but customer service promised to replace it with the right item. Received the replacement within 48 hours.

Second purchase from Filterbuy and both have been seamless. I have multiple filter sizes and they had everyone in stock.

Quick shipment, well packaged and a perfect fit.

Good filters

All good

Good price, great product. A little slow on the shipping, but for sure not a deal breaker. Good job!

Only place to buy they have every size imaginable.

They arrived in good condition. They fit my Honeywell air filter.

Not sure how you rate a Good filter from a Great filter? The filter is Easy to order and easy to put in and out. Thank you

Filter fits perfectly and arrived very quickly!

I would never remember to buy filters or the correct size to buy so Filterbuy keeps my furnace clean and my shopping easy

My experience with Filterbuy has been great ! The filter is exactly the right size and is working great so far, I will definitely be using this company again and I highly recommend them, thank you !

filters are what I needed. they are fine.

Seems to fit fine.

Fast, easy and a fair price.

No complaints.

Great product, great company and the fastest shipping ever. I am very very happy

Great customer service!

Needed a filter. And just like the toilet paper apocalypse I could never find any.

All good

Moved into new house and couldn't find the correct filter in local stores. Used Filterbuy online chat help to steer me correctly. Ordering online was easy. Job done.

Good price decent filter fast delivery

Good quality and fast delivery.

High quality — took a little long to get the filters though. Otherwise, totally delighted.

Filters always great product and always great prices! Size is just right and it’s a perfect replacement. Pleats are very good as well. Thanks.

So easy to order, and reorder

Fits great. Fabulous customer service. They’ve got my business going forward.

great job - nice filters !

Perfect fit

Good

Perfect fit no chance of air bypass Great shape the box didn't have dents in it Will order again The price is right

If they are Honeywell 16x20x5 MERV 11 Replacement Filters they will fit and be replaced in five months by our AC service men.

Due to the recent fires here in Oregon the filter kept the house clear and free from smoke fumes.

While the filters fit exactly as I expected, they were received 14 days after the day they were ordered. This, despite being shipped Federal Express. I'd certainly order them again but with a different set of expectations on the delivery time. Great product nonetheless!

Thanks

Great service--the filter workswonderfully

Very please

Great product

I bought this filter to replace my Honeywell 16x20x4 filter. I did get the 16x20x5 filter as it has the same measurements as the Honeywell 16x20x4 filter. This filter fits perfectly. The quality of the filter is excellent as it is very firm and sturdy.

Great! Customer service the best!!!

Delivered quick, fit better than old filter.

I like the free delivery!

Fits perfectly!

it fits

Thank you.

the filters were very good size, quality and fit. everything was just right.

Exactly as advertised

Good filter and good price.

Your website was easy to navigate & filters fit as promised

Very satisfied with the filters. The arrived quickly.

Shipping was great, service department was excellent and , Oh did I mention the price was quite reasonable.

haven't installed them yet. will do beginning of March

I ordered 3 filters for my Bryant furnance. They work just find, have been using them for the last year and a half. Confusing on how the filters are advertised for size, I get a 16 X 20 X 5, the 5 is actually a 4.25, on the filter it says 16 X 20 X 4.5. It would be nice if everyone simply used what the real size is, if it is 4.25, then list it as 4.25. The last ones I had said 16 X 20 X 5, now they say 4.50 and they are really 4.25. Confusing to say the least.

Very easy to find item needed, quick response to order, delivery excellent. Item arrived on time and in excellent condition. Good job

Thanks

very satisfied

Enjoy purchasing from Filter Buy.

Great service!!

I initially purchased the 16x20x4 filter thinking this was what I needed since that was what I was replacing and it was a good price w/ free shipping so I pulled the plug. Quick shipping & free (I'm pleased if you hadn't noticed) Come to find out, FilterBuy's 16x20x4 wasn't the same size as my Honeywell 16x20x4... Sat on the shipment for a week (busy and what not) plus, who likes dealing with returns? With an online company?? Well, I had a great experience using FilterBuy's return/replacement services! Paulo was quick to reply and offer a proper replacement. Yes, I had to go up in size BUT the new filters are a perfect fit (I went with the 16x20x5 FYI) and I didn't have to deal with returning the incorrectly ordered set, thankfully I have a Goodwill just up the street for donation. Win win - glad to do business with FilterBuy so far!

Good quality, prompt delivery

Service was fast and easy.

on time delivery and perfect fit.. Nice to get chanced

easy

Let's face it: a filter is a filter but humans are prone to errors and I made one when I bought my first filter from FilterBuy. The excellent customer service brought me the correct filter immediately and didn't even request that I try to return the one I mistakenly chose. Since then, I call each year, my records are found quickly and my new filters come in a couple of days with no errors, no hassle, and no problems. All companies should be run like this!! Thanks

This was our second order placed with FilterBuy and once again it was handled perfectly by your customer service staff! Thank you

Customer service team are awesome

Your emp was very helpful I am very happy with experience I also recommend your company to our negbor s

It works and fits great. Fair price and will buy again.

Great service, had my filters in few days.

They arrived quickly and fit perfectly, TY

they seem fine

Easy order and quick shipment, fits just right

Excellent Service

I ordered wrong size for my units. They made the exchange very easy. Great value!

Excellent , in every step of the purchase,,, will purchase filters only with Filter Buy,,,

I'm a repeat customer by experience and choice. Poducts, pricing, customer service and shipping time are consistently excellent. I won't waste my time looking elsewhere.

fast ship

Very nice people to work with.

I've been ordering from FilterBuy for a few years since I had by air conditioner/heating installed. Their site is easy to navigate and find the size filter I need. The order always arrives within 2 or 3 days.

The shipping is very good with UPS. I like the filters, I have bought several. But no where on the filter it is Marked Merv 13 or Merv anything. There is no overlay paper on the filters that says what Merv they are, and there is no paper in the shipping box that says what Merv they are. I called the company and asked how do I tell if I received 16x20x5 Merv 13 filters and I was told to count the pleats inside the filter. It would be better if the filters were marked somewhere on them or have an ovelay paper on their plastic wrapping that says what Merv they are.

I called with a number if questions to make sure I got the right fit filter. The lady taking the call was super. HD filters shipped to my daughter in Florida who took to my place and we're installed 2 days after ordering. Great service.

Good fit .. working well so far .. good vaue

I received my product in great condition. The person who took my order was very helpful, knowledgeable and very patient with me. Thank you for great service. Many other companies should take a page from your book. Thanks

:)

great service great product

Great product and great service I will continue using FilterBuy for my hvac filters

Excellent service

Representative: Philip exellent customer service

Good quality filters at a great price.

will give clean air when ac is on

easy, great value, will use again

Just what we needed!

The entire process was super easy. The customer service is right on

From the price to the quick delivery, you couldn’t ask for more. I’m extremely happy that you offer auto delivery...no more worrying about reordering!

Fast friendly service! Competitive price. Thank You. EG

Filter fit same as original service man said he get twice the money if he put in one of his,said this filter same as his.

Ordered and only 2 days later they arrived.

Very satisfied

good

Very good price and arrived in less than a week!

Filters were exactly as anticipated

Apparently Honeywell doesn't make 16x10x4 anymore, which is what I ordered. The 16x20x5 are the same dimensions as the 4 inch ones, so I presume they will work just as well.

Excellent price and variety thank you

Appreciate quick service.

Great

It's the wrong size. How do I return it?

Everything turned out great, and on time!! Jeff P

Very good

Product is just as promised. Thank you for saving me about $100🤑🤑

Excellent buy and fast shipping. Will purchase again.

Just what I ordered

Great service. Received my filters very quickly.

The filters fit and then purchase was timely and satisfactory.

Have just put filter in-so no comment at this time. Since the builder uses it, I assume I will do the same.

Great way to make a job easier and to remember to change filters

The last ones seemed to do the job at a lower price.

Filters arrived smashed up. I reshape them. Still useable but in awful condition

Great

Fast delivery & perfect

Received the filters quickly. They were well packed and appear to be well made.

Good customer service. I like the fact that I could sign up for an annual reminder. Also price was much less than buying from our local vendor.Thank you.

shipped 2 one day and 1 three days later

Not a Honeywell brand same size and Merv rating but in a plane unmarked wrapper

The filters fit very well.

Have not used yet but they look good. arrived in good shape. Thank you

excelrent

Very good customer service.

It fit fine, and came in a very timely manner. Seems to be working great. Appreciate the better price and free shipping.

Pricing was good, and delivery was sooner than estimated time of delivery. Appreciated the letter from the ceo and video instructions how to change out filters was very informative.

We found the company and it's service people very helpful and professional. The filters are great and so is the cost.

very pleased with quality and fast service...will definitely purchase filters again when needed...much easier ordering online than trying to locate size I need in local stores.