20x30x5 Honeywell Merv 13 Aftermarket Return Grille Filter - FC40R1029

I order the wrong filter and customer service was more than helpful in getting me the correct filter. I could not ask for any better service. Good Job!!!

I recently ordered 2- 20X30x5 Merve 13 filters and 2-20X20X5 Merv 13 filters for my home. Ordering and delivery was very simple and efficient. When I installed the larger 20X30 they fit like a glove. The 20X20 filter that I had ordered would not fit. I needed to order a different model. It was my error. I called on Saturday of Memorial Day weekend and left a message on their business number. I did not expect a call back over the Holiday weekend. Within 10 minutes a very friendly customer service person named Shelby called me back. I explained the issue I was having. She found the correct item number and said that they would ship out the replacements right away. Rather than return the filters that did not fit she requested that I donate them to a Good Will or some other charitable organization where someone may be able to use them.
My first impressions are excellent customer service by their representative Shelby. I will be a repeat customer for years to come. Business is based on Service and Quality 5 Stars to Filter Buy!! Sincerely -John K.

Clean air, and regular subscription delivery makes my life easy. No more forgetting to change the filter. Who could ask for more?

Great

Nice product. Competitive pricing. Fast & free shipping. Very pleased.