Totaline 20X25X5 (20.25x25.38x5.25) MERV 11

I did not realize that even if there is a size listed, the is also an ACTUAL size. I ordered the wrong ones (2) and when I called to send them back and get the correct size the person on the phone was fantastic. I wish every business ran like this. I get to donate the two wrong ones, then they’re sending the correct size which are less so I get a refund. Excellent customer service. She also saved me from ordering too many filters. I had ordered one a month and I only need two a year. I can’t say enough good. Thank you!