Filterbuy 20X25X4.38 Payne Compatible Air Filter

Excellent product at an excellent price!

Couple filters' frame was bend during the delivery. My conclusion was the box was not strong enough. Since I ordered for five years supply, I will "see" you later. Thanks.

Cannot tell because it's the first filter I just installed.

Havent used yet, in 3 months we will

Wrong size

Quick delivery. Prefer ordering directly from manufacturer.

Original order was for six. Three of the six were damaged upon delivery. I informed Filter buy and they asked for evidence, pictures, of the damage. I did as instructed and they sent me three more filters which arrived undamaged. I’m grateful for the service but this is the second time in a row this has happened. I appreciate Filterbuy standing behind their products and will continue to use their product.

These filters are great. Regretfully I ordered the wrong size, return shipping would have been ridiculous, so I called my furnace repair man. He told me I could use them although they wouldn’t be as efficient. My mistake! Definitely I will order again.

Quick delivery quality filters return customer

Good products, good prices, I always buy from filterbuy.

Fantastic

I got the wrong size but you have been nice enough to send the correct size

Always know I great good quality

Filters were not the full 20 X 25 X 4 size. Can't use

When it says 4inch you'd think it would be 4 inches. Well it's not it's 3 3/4 inch which causes the filter to move everytime the ac starts and stops. Also causes a whistle because the size is incorrect. And to return the other 3 that are not used I have to pay to get my money back for the filters but I'm out the cost of the return of filters. This is ridiculous. Buyer beware when ordering these.

Great service!

I bought the correct dimensional size in the description however the filters are smaller than that size and do not fit, Returns are a total pain and the shipping will cost almost as much as the filters themselves cost to return. I will not be patronizing again. Big mistake on my part.

My go-to vendor for air filters, always fast shipping, less cost than any local store I have check prices at.

My order was delivered promptly and the price was better than at the big box stores

all good exactly what i expected

I have had great luck with the filters for my heat pump. They arrived in good shape and quickly. Thanks.

Like the convience of ordering on line.

Easy order process, and a quality product

Very good customer service

Easy to order. Arrived on time. Quality air filters. Will continue to purchase them.

I absolutely love these filters. They come in the perfect size for my furnace at a great price. The customer service is outstanding!

Good quality, easy ordering and quick delivery

Delivered as promised

Speedy delivery and so far no issues.

As usual, everything was delivered in good order .

We have used Filterbuy products for years. Our air is clean and so simple to maintain. And the ordering process couldn’t be easier. Thanks Filterbuy!

Ordered my filters and they were delivered 2 days later. Just in time for fire season.

Great product had a little issue got two boxes of 5 instead of one was changed for two cheaper to keep then return.

While I appreciate Filterbuy's subscription service and their quality of filters, they really need to fix a problem on their website where the user chooses the quantity of filters and recurrence of order, but if any other changes are made on the page, the system increases the order so the user will get too many filters. I hope it's just an oversight, because if this is a sales tactic to sell more filters than people need, that would be deceitful.

Great product at a great price.

looks great

delayed shipping of order? received in excellent shape after phone cal to company.

I was a bit disappointed to find that 3 of the 4 recent filters received were damaged. They may be useable but the corners of each filter are crushed. This may be due to fact that the cardboard shipment box had not padding or was oversized for the amount of filters - and they must have bounced around (maybe were placed into the box damaged - doubtful ...?) during shipment. I know UPS / FEDEX are not the best at handling packages carefully, but it was disappointing. I will email separately to Customer Service to see if I can get some form of partial credit toward my next purchase. Please look into your shipment policies and quality, thanks for your previously great service and feel it may be a 'fluke' but needed to let you know. Thanks, Richard Distler

I had an electrostatic filter built into my house, which made the air smell a little funny and wasn't the greatest at holding down dust, so I figured out that I could take it out and slide a 4" filter MERV 13 into the same slot. THe problem is that I couldn't find that size (20 x 25 x 4) anywhere, and a 20x 25 x 1 would need to be blocked to hold it firmly in place and would need to be changed monthly. Filterbuy was the just about the only place I could find this size and it works perfectly. Thank you!

Fits great. we will see how they do.

Nice filters

I've been using these filters for a little over one year. They work very well, and my HVAC guy approves.

Good price Good service

I have not used the product as of yet.

Good filter

Good price especially for the thicker filters.

The boxes they came in were damaged and it smashed the filters.

Excellent service. Filters were damaged in transit and the company resolved the issue by resending new filters. Very pleased with their service.

Prompt deliver

Excellent filters and prompt delivery

Arrived quickly decent filter

These are about 1/2 inch too small on the length and height. The width is 1” thinner than the Honeywell filters. DO NOT BUY!!!!!!

Fit well in Honeywell housing. Replaced a filter that was dispensing white partials and braking down. I won’t mention filter by name but will not use that brand again.

How do I exchange filters for correct size? Please advise me

Price is reasonable and they are delivered to my door.

Quick service, Good value

Good quality at a fantastic price. Quick and helpful service. Thanks

Our air conditioning service said your filters were the best he'd seen

no thank no this time later

Fits properly. Works well.

They arrive in perfect condition.

When I placed my order, I accidentally refreshed my page which reset my Merv number from 13 to 8 which I did not intend to purchase; therefore, I immediately emailed the company to request cancellation and my card not to be charged. I proceeded to order 4 Merv 13 filters. However, the company did not receive the cancellation request, so upon noticing the double charge, I called the company to explain what occurred resulting in the company refunding the charge for the Merv 4. I have recommended Filterbuy to a friend if mine who will soon need a filter and I will continue to recommend the company as well as make my purchases here. In addition, the pricing is reasonable and of great quality.

On June 27th I ordered two filters and a FedEx shipping label was created on the 28th. So far, as of July 11th, FedEx has not received the filters so they have not yet been shipped.

It is great. The price beats the local department store.

First Filterbuy is all about integrity. The personnel are genuinely caring and very helpful, no matter if you order one filter or 100 filters or not order any filter they are attentive to their customer needs. Last but not least their filters are of grade “A” quality . I use the filter which I purchase them for a duration of 3 months and they work just fine. I will recommend them to anyone who wants great air filters at the best price possible with fast prompt shipping and great customer service!!

My order came very quickly.

Filters work well and was very happy with the price. Quick delivery.

I ordered 20x25x4 but actual size is different compare to Honeywell :( very disappointed

Easy to navigate web site. Really fast delivery. Great product

I truly enjoyed my experience with my filter purchase. The pricepoints were good, it delivered promptly as promised, and are made of good quality. I will be using Filter buy again in the future.

Ordered online and received in no time at all! Very pleased and I didn't even have to leave the house! Large selection and a lot of different prices and sizes. You have anything anyone could need. Thank you!

Good quality

Best service that I have to date ever received. The filter I purchased has only been installed for 2 weeks, It appeared to be constructed very well and of quality material. At this point I would highly recommend the product and would rate the company and their service a 10 on a scale of 1 to 10... Sincerely, jbad lincoln,ne

Changed filter after some remodeling and picked up a lot of dust. Changed filter again after 3 months and is picking up normal dust and dog hair evenly on all pleads. Using on a new 5 ton ac unit.

No problems

easy and good

Actually sized as listed! But the original filter, which was labeled the EXACT same size was actually an in thicker! Not a problem, I purchased an inch wide filter and STILL love the price!m

Return was denied by the company, so l donated the Filters to needy people.

No opinion yet on performance as it's too soon. The first filter was damaged beyond use but I received the replacement filter quickly. Thank you!

Fit perfect. Will always buy from Filterbuy

After searching for filters at Home Depot I found the Filterbuy website. WOW! a much better selection and better prices. NO REGRETS.

So far looks good.

I ordered 20x25x4 filter and it was almost an inch smaller than the posted value. When I called the customer care they said I should have seen the actual size and got it. To return I need to pay for shipping and that cost ended up more than the cost of the filter. So I had to bite the cost and put it in trash and fall back to old faithful which is Honeywell filters where the actual size is almost the advertised size.

Great service and delivery!

Quick ship!

Could be a little sturdier.

all good

Quick delivery, well packed and got the Merv 13 which are the best!

Fast service. Exactly what we ordered. The original order was damaged during shipping and customer service had the second one to us on two days.!!!

AC filters arrived quickly and exactly as ordered. An excellent product to keep my unit running smoothly

Luckily I had time before I needed the filters, it took 3 tries to get my order complete, when talking to customer service they were great to get this resolved.

There a great filter. and work very well.

Wonderful customer service and great products

ok for 1 year

Fast, easy and efficient. Would reccomend to anyone who needs filters

Quick response and delivery. Product as advertised.

Completely satisfied with quality of filters!

excellent product

Ordered these online and was pleasantly surprised by how quickly they arrived and how easy they were to install.

It is smaller in all three dimensions than the one that came with my new system. The 20” (19 15/16” vs 19 3/8”) dimension is the one that was most critical for my system.

We received the wrong size , customer service was great

Filterbuy has been my go to filter company for sometime. Quality product and beats the big box store prices.

Excellent service and product.

Very pleased

Great HVAC filters—easy to order; in stock; and arrives quickly !

So far so good

I ordered the wrong size and customer service went above and beyond for me even though it was my mistake

Just like it sounds thinner than the item I am replacing yet the dimensions were the same as the OEM. Thank god I not on some sort of auto refill. Well not buy hear again. Dissatisfied and disappointed. Mean D minus grade from this customer. Where is this product produced?

Competitive price, filter arrived timely and on time.

So far so good.

Air

I was given 20x20x4 air filters instead the 20x25x4 air filters I requested. Can someone please contact my at 760-468-3567 to get corrected air filters shipped.

They arrived very promptly.

prompt delivery

Came quickly! Thanks!

I will definitely be buying more in the future

After having to replace my furnace Filter Buy was very informative on what the best option was going forward beings that my filter size had changed. This type of customer service is what sets them apart!

Sent back poor quality. Customer service, Deleshia helpful. I placed a large order of 12/ MERV 8 & 12/ MERV 11.

This filter is quality made and protects the air for about 3 months..easy to install and use.

Great filters!

Customer service is 10 out of 10! thanks FilterBuy!

Great price. Quick delivery.

As advertised

Each time it is perfect and no hassle

best price best product prompt delivery

I was sent the wrong Merv (11 instead of 13) and the 20X25X4 were undersized and did not fit properly in my unit. They were also very cheaply made. The only thing they got right was my prompt refund.

Great filters and customer service.

very impressed

Outstanting all the way around!!!!

doing a great job

Filters were perfect size and delivered very quickly.

Perfect size

The product is fine, but the filter buy commercials on YouTube are relentless! Once you buy something they must place you on an advertising victim list. Will not buy again!

Excellent online ordering and 2-3 day delivery

Very convienient and easy to order.

Great product and super fast shipping!

This place is my go to for all my filter needs. Great prices and super fast shipping.

The ordering, shipping, & delivery process was very efficient. The first filter has been installed and only time will tell how efficient the filter is.

Just what I ordered. Good product

Great selection, products shipped same day

fast delivery. Pricing reasonable

Great filters… fast delivery

Sparse number of pleats, concerned the filter won't be as effective as ones I've bought in the past.

The order was received as expected. Thank you!

So far, so good. Picked a pair of MERV13 for the AC/Furnace. Will watch them periodically to see who they are measuring up. Hoping it is a good replacement and one which continues to work going forward.

These filters are great. Our filter size isn’t available at the big box stores and Filterbuy.com carriers good quality filters at a great price with really quick shipping. Great customer service as well, we had an issue with receiving the incorrect size in our first shipment (box was mislabeled). One quick & pleasant phone call later and they had a replacement on its way to me, and emailed me the new tracking number for the shipment. I am super happy with this company.

Very helpful with problems

Great service and products

Great filter

Came quickly, packaged well, fits fine.

Great product

Glad to find reasonably priced filters in the USA

quick delivery, working well

Filters received promptly. Will use this company again.

.

Accurate and On Time

It does the job.

Quick delivery and product was as advertised.

You make a good product that sometimes aren’t available locally. I like the quick service that you provide. Good service!!

Haven’t used these yet (I order when I use the last one), but they were delivered as promised and are just what I need. We have allergies and so the higher end filters really make a difference.

The company is terrific

They work very well.

Filterbuy was consistent on order filling quickly and accurately and rapid shipping. Fedex shipping was a problem with the package setting in an intermediate location for several days.

Filter was too small for my furnace (way less than the advertised 20x25x4 dimensions. Now I have a furnace with questionable filtering (until my new filters arrive…from a different source).

Wrong size

I was satisfied with the filters I ordered. They came quickly, and were exactly what I ordered. The price was right!

Love these filters!

Scam, buy this elsewhere

Happy with the product

Great filter and even better price. Also grest convenience to have it set up for automatic delivery according to my schedule.👍🏼👍🏼👍🏼👍🏼👍🏼

Awesome

Perfect fit and arrived super fast

Top notch customer service, excellent prices, and excellent products!

i have not received the filters yet.

Package arrived in condition with intact filters

I was having a problem with the right size filter as to what was stated on the manual actually fitting… the ones bought at the big box stores were always to big, and I couldn’t get the compartment door to shut completely. These filter fit perfectly! So far, so good.

Filter is too small in each dimension. Title is misleading.. fine print however accurately describes the filter. I will not be buying again

Good

Filterbuy is a great place to buy filters. Bought filters on two different occasions, the orders were filled accurately and shipped in a very timely manner.

This is my second and probably last purchase. In both cases the box came damaged and all filters inside were damaged. I rec'd replacements free of chg but what was spent on shipping/extra filters could easily be much more than using packing peanuts etc to better secure the filters. Glad I dont own this company!!!

Filters catch dust

It came on time and it’s the right filter

Everything was great ! Super fast and super easy :) Thank you Filterbuy!

Ordered 4 filters, arrived quick, no damage good price. Wish I found them years ago

Perfect! This is the second time we have ordered and set up auto delivery as well.

I purchased the wrong size! The filters should have been 20x25x5

They were recommended by my A/C guy and have been using them in my new unit now for almost two years!!!

Recently received my HVAC filters and very satisfied with the product.

Excellent

they sent me two filters. received them in a reasonable time and installed them. everything is working great.

These are not 20x25x4. They are too small so that they don’t clean all of the air. Very disappointed.

Great Product, Great Customer Service. A+

Not exactly an expert but filter seems of good quality and shipping was fast as always.

Filterbuy is everything that I need in an a/c filter delivery service and nothing extra. The filters work just as they are intended. The end.

Retired H VAC Installed filter when house built keeps system clean helps with Allergy recommend

Great filter at good price !

The filters are the best I have ever bought.

Good product for the price. Customer service and shipping was great. Will purchase from them again. I would recommend them to friends.

Fast delivery Competitive pricing Product as described

Awesome service. Awesome product.

Appear to be same quality as filters I have purchased locally, but yours are less expensive.

Filters arrived on-time and in good shape.

Thinknees and width were a little smaller than advertised Cost was good. Next time I will try to get a higher quality filter

easy ordering and good product

Right on time. Thank for my order!!

Easy and American made. Yes.

Whoever packed them in the warehouse crushed them while loading them into the box. The outside box was in perfect condition so it had to be warehouse staff.

The filters are about an inch too narrow.

The filters were not wide enough or high enough to fit in a Honeywell tray making them useless.

Their prices are the best - no one comes close. The filters they sell really do the job. Fast and friendly service. I will continue to buy ALL of my filters from Filterbuy

The filters are good quality but sizes came slightly smaller than actual size.

Love your products and service!!!!!

Good

Got to me in time in good shape. What more could one ask for?

Very fast delivery, nice quality filters

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Reliable

Excellent service and filters!

good price and fast shipping

Customer service is amazing. Highly recommend.

Awesome quality

Ordering was easy, pricing fair, and the order was delivered on time as placed.

The entire process was quick and painless. I am very pleased with my purchase.

You guys are great good service fast I will order again.

Very well pleased.

Reasonably priced Filters.. at your door In A-day... So simple to reorder....

good service

very fast shipping , very pleased with product. thank you

This is my first time ordering air filters from Filterbuy and it won’t be my last. Quality filter, great price with fast delivery. Package was delivered the next day! Wow.

Nice filter, did not fit exactly perfect. Could go with a size 1 inch wider for tighter fit! Very well made!

Amazing service. First order. Let’s hope they keep up the same service

Easy, simple process. The specialty-size filter my dad needed is carried by Filterbuy.com. Thank you VERY much!!

Best customer service I've experienced in years.

Good filters, saved a lot of money and arrived on time.

Great product

Nice prompt service and delivery. A bit smaller than the ones I had been purchasing at a local big box store but look like nice quality. I look forward to having them sent to me without having to remember when I put them in.

good product

Very convenient

One of the filters was partially crushed on its corner.

Good and fast

Quality filter at great price, with fast delivery. Very satisfied.

Efficient service is appreciated

Great!

Ive received numerous emails to review my purchase. It seems desperate. The price is good and its avgood product. Now leave me alone

Very prompt and fast flawless transaction would do business in the future

Great product, pricing and quick delivery. Thankyou.

Quick delivery. Excellent service. Unfortunately, I made a mistake on the actual size. Customer service helped with the collection very quickly.

perfect fit. now I know where to order the next ones

Super fast and exactly what was ordered.

Quick delivery!!

THE FILTERS FIT GREAT! BETTER THAN OUR ORIGINALS. THANKS!

Best filters and great service!

Received in timely manner. Pleased with the product.

Excellent service, very convenient,good quality product

I am impressed ! Will continue to purchase this product and I will tell everyone I know about your company. My health is many alleergy's, allergic asthma and I have a chemical sensitivity. Your product gives me clean air.! Thank You, Debra McGaughy

Delivery was within a week from ordering. Very impressive.

Excellent product made in the USA. Very efficient way to keep a filter in your home and keep the home cleaner.

Great product

They came super quick and are very great quality and greatpricing! I am receiving 2 every 6 months and will continue for life!

Got them fast, package is in great shape. Have not installed one yet.

Arrived on time no issues. Will buy again

Filterbuy had the filter I needed for my new house. Easy to order and delivered quickly.

Love the fast delivery. Item is a quality product at a reasonable price.

Poorly made compared to upper end products like Honeywell.

Great product...Great service...!

They did everything that they said they would do I had great service I will use them again

Best place to buy filters for your A/C. If I need some more filters, I will buy from Filterbuy. DLS

Filters are not 4” and do not fit tightly

Purchase 4. Decent filter and great cost.

I ordered a package of 4 filters. Two of the filters were damaged when delivered; one was slightly damaged and one was heavily damaged. Company should improve the way it packs the products for shipping. Mary

Did not ship within 2 hours as shown on site. Took several days to get here when site stated 1 day. Filters are good though.